Merchant Information
Merchant: FUNKY PLUS LTD.
Registered Address: 73 Cherni vrah Blvd., 1407 Sofia, Bulgaria
Payment
All payments are processed securely through myPOS.
We accept major debit and credit cards. Once your payment is successfully completed, you will receive an automatic confirmation email with your order details.
For security reasons, all transactions are encrypted and processed through a verified payment gateway. FUNKY PLUS LTD. does not store card details on its servers.
Delivery
Orders are shipped via DHL in 5-20 working days.
Delivery times and costs depend on the destination and will be clearly displayed at checkout before completing your order.
Once your order has been dispatched, you will receive a tracking number to monitor the shipment status online.
Please ensure that all delivery details are correct at the time of ordering. FUNKY PLUS LTD. is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Return
If you are not fully satisfied with your purchase, you may return the item(s) within 14 days of receiving your order.
Returned items must be unused, in their original packaging, and in the same condition as received.
To request a return or refund, please contact our customer service team at [your contact email here] before sending the product back.
Refunds will be issued via the same payment method used for the original purchase, within 7 business days after the returned goods are received and inspected.
Please note: Shipping costs are non-refundable, and return shipping fees are at the customer’s expense unless the item was faulty or incorrect.
Order Cancellation
Orders can be cancelled before shipment. Once an order has been dispatched, it can only be cancelled by initiating a return request after delivery.
